Mission • Vision • Values

We are committed to making Cassellholme's quality care & services accessible to the entire community. Our promise is to deliver respectful care, compassion and value.

Resident Handbook

Residents' Council

Do you live at Cassellholme? Join the Residents' Council to help us continue to improve and enhance your home!

Board of Management

Board volunteers work with staff and stakeholders to strategically manage all aspects of Cassellholme. Innovative planning and compassionate decisions take a lot of heart and hard work!

D, E & I

Diversity, Equity and Inclusion Everyone is Welcome! We are committed to building a workforce that reflects the diversity of the community we serve. While our employees come from many different ba…

Did You Know?

We added another Nurse Practitioner. We increased PSW shifts [per 24 hour period]. In 2020 it was 54.71/day. In 2024, it's 73.71/day. That's a 35% increase. RPN shifts were increased [per 24 hour per…

Quality Council

Cassellholme’s Quality Council makes sure that we are going beyond what is expected by law to deliver consistent, outstanding care to our community.

Accessibility

Accessibility Cassellholme is committed to meeting the accessibility needs of people with disabilities. Our goal is to provide accessible services to all members of the public. This includes the websi…

Policies

Know your rights by reading our polices, like: Zero Tolerance of Resident Abuse & Neglect, Valuables and Restricted Areas, to name a few.

Emergency Preparedness Plan

In accordance with the Fixing Long Term Care Act 2021 there is a requirement for all long- term care homes to ensure there are plans in place to deal with emergencies, which include measures for de…