General visiting hours are:
9:30 a.m. to 11:30 a.m., 1:30 to 4:30 p.m. and 6:00 to 8:00 p.m.
For the safety of Residents and staff, Cassellholme doors are locked outside of visiting hours. Exceptions can be made by coordinating with nursing staff.
Cassellholme visitation is different when there is an outbreak. Alerts and instructions are posted at the entrance, recorded on the outgoing message of the phone system and displayed on the home page of the website. Visitors will be encouraged to delay visits depending on the type and location of the outbreak.