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Outdoor visits can be booked!

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Main Floor Map

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Residents' Handbook

If you can't find the info you need on the website, email questions@cassellholme.ca 

Starting Wednesday, May 26, you can book an appointment to visit outdoors, once or twice a week


Click here to book your appointment.

Or call 705-474-4250 ext. 341 to reach Molly Punnett, Monday to Friday between 9 a.m. and 2 p.m.


Outdoor visits can be scheduled for the following days/times:

  • Tuesday, Wednesday and Friday – between 10 a.m. and 5 p.m.
  • Saturday – between 10 a.m. and 3 p.m.

Please give us 24 hours notice. As always, we ask for patience as we continue to expand these important opportunities. 

Outdoor visiting rules:

  • Arrive on time for your visit [not early or late].
  • Go to the exterior gate of the Oval Garden [not the front door] when you arrive.
  • You'll be asked a series of screening questions. If you pass the verbal screening, someone will bring your loved one to the Oval Garden.
  • If an essential caregiver is at Cassellholme, they can bring them to meet you.
  • Bring your own mask and wear it over your nose and mouth for the whole visit [no eating or drinking].
  • You're welcome to bring a treat or drink for your loved one.
  • Follow physical distancing guidelines [minimum six feet/two meters]. Hugging will come soon, we hope!

 Who can visit?

  • Maximum two general visitors and one essential caregiver at a time.*
  • General visitors under 14 must be accompanied by an adult.
  • Pets [on a leash] are allowed. 
  • *Children under two and pets are in addition to the visitor limit above.

Essential caregivers may continue on their schedule, including outdoor walks from the 400CLUB. A follow-up email with June guidelines will be sent at the end of the week.

Thanks everyone. We've all been waiting for this easing of the lock-down.

Let's work together to stay safe! 

Molly Punnett,
705-474-4250 ext. 341
punnettm@cassellholme.on.ca

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