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Facility-wide respiratory outbreak – Update

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Residents' Handbook

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Cassellholme handbook

An isolated outbreak was declared on Maple Street on March 23rd. By March 29th, the outbreak expanded to be facility-wide.

This season has been particularly bad for respiratory illnesses here and in the community. You can help protect our Residents.

IN THE COMMUNITY
  • wash your hands thoroughly and often
  • avoid crowded gatherings
  • wear a mask anywhere you might be exposed to viral infections  
  • self-monitor for symptoms
  • postpone seeing others if you're sick

WITHIN CASSELLHOLME
  • If you are feeling unwell, please postpone your visit. 
  • Surgical masks are required over your nose and mouth for the full duration of your visit – including in the Resident's room.
  • If you're an essential caregiver [ECG] or support worker visiting a Resident with a confirmed or suspected infection, surgical masks, gowns and eye protection are required. Follow the posted signage at the isolation set-up or check with staff. If possible, consider postponing your visit to these areas for the duration of the outbreak. 
  • If you do visit, be very diligent with your hand hygiene practices, masking and distance. 

SPEAKING OF HAND WASHING...
  • when you arrive and before leaving
  • before entering and after leaving a Resident's room 
  • before assisting with meals
  • after going to the washroom or blowing your nose 
  • at the bottom of our VISITING page, you can watch videos to remind yourself of proper hand washing, etc. 

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