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Main Floor Map

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Residents' Handbook

If you can't find the info you need on the website, email questions@cassellholme.ca 

Cassellholme’s management team meets daily to discuss, review and implement directives from the Ministry of Health, including the use of masks and other PPE for employees. This includes both the types of mask and the location where it should be worn. The team is ready to make any changes as soon as they are required.


705-474-4250 Ext. 300

If you are calling Cassellholme to check on a loved one’s health, use extension 300.

This extension is answered  7 days a week, between 11:00 a.m. and  6:00 p.m.

As you can imagine, we’re getting a lot of extra calls these days.  Please be patient, we’re trying to return voicemail messages within 24 hours.  This line is also used for general enquires.



We know that being in touch with your loved one during this challenging time is important.

Please contact Mandy Gilchrist to help you navigate the best time and way to reach out -- by phone, email, Skype, WhatsApp, or FaceTime.

A sense of community and personal connection helps Residents stay healthy. 

Mandy can be reached at:

705-474-4250 ext. 223

[8-4 p.m. Monday to Friday]

or by email gilchristm@cassellholme.on.ca



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